I Agent - AI Voice Assistant
Client
Khaled Alabssi
Services
Next.js, AI/NLP, React, CRM Integration
Date
October 2024
Challenges
Businesses were struggling with high operational costs for customer service and sales teams, missing leads outside business hours, and inconsistent response quality. Manual handling of appointments and reservations led to human errors and customer dissatisfaction.
Solutions
We developed an AI-powered voice assistant platform using advanced NLP technology that handles customer interactions 24/7. The system integrates seamlessly with existing CRM systems, automatically qualifies leads, schedules appointments, and manages reservations with human-like conversation quality.
- 90% reduction in operational costs
- Sub-second response times for all inquiries
- 99.9% uptime ensuring round-the-clock availability
- 45% increase in qualified leads captured
